Refund and Return Policy

At Ittimad, customer satisfaction is important to us. If you are not satisfied with your purchase, you may request a return or refund under the following conditions.

Items can be returned within 7 days of delivery if they are unused, in their original packaging, and in the same condition as received.

To initiate a return, customers must contact our support team with their order details. Once the returned item is received and inspected, we will notify you about the approval or rejection of your refund.

Approved refunds will be processed through the original payment method or another suitable method.

Shipping charges may not be refundable unless the return is due to a damaged or incorrect product.